Refund Policy

Last updated: October 5, 2026

This policy covers purchases of Karbasa, which is operated by TAKIM48 MEDYA REKLAM TASARIM YAPIM EGITIM VE TICARET LTD STI.

1. 14-day refunds

If you're not happy with Karbasa, you can ask for a full refund within 14 days of any payment. You don't need to give a reason.

2. How to ask for a refund

Email support@karbasa.com from the address on your account, or use the link in the receipt Paddle sent you. You can also contact Paddle directly at paddle.net.

3. Who issues refunds

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the merchant of record for all our orders and issues refunds to the payment method you used. Refunds are usually completed within 14 days of approval; your bank may take a few more days to show them.

4. Cancelling your subscription

You can cancel at any time in Admin > Billing. Your plan stays active until the end of the period you have paid for, and you will not be charged again.

5. Changes to this policy

If we change this policy, we will update the date at the top of this page.

6. Contact

Questions about refunds: support@karbasa.com